Please read before you call

Me: Hi there 

Agent: Um hi. I need help

Me: Ooook could you be a bit more specific maybe? 

Agent: How can I change this user’s password? 

Me: What password do they need to change? 

Agent: Um…. be right back

Me: …

Agent: Ok I think it’s their login password for their account

Me: You think? Did you ask the customer? 

Agent: Ohhhh do you think it’s the option that says “change login password?”

Me: …

About Darkside Creative

I am a writer/gamer/pop culture fan. I am a qualified freelance journalist who now works in the tech industry. I play SWTOR regularly on the Harbinger server. I sometimes write star wars fan fiction, movie reviews and when I'm not blogging I can be found working as a Technical Support Engineer for a large Telecommunications company.
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