This is a quick note just to say a customer actually called our tech support agents to tell them that the password she was allocated wasn’t secure enough! If every customer was like this, the world would be a much more secure place.
I wanted to take a moment of your time to commiserate the loss of something very special. MS Paint… we will miss you.
Sincerely, The World
Me: Hi there
Agent: Um hi. I need help
Me: Ooook could you be a bit more specific maybe?
Agent: How can I change this user’s password?
Me: What password do they need to change?
Agent: Um…. be right back
Agent: Ok I think it’s their login password for their account
Me: You think? Did you ask the customer?
Agent: Ohhhh do you think it’s the option that says “change login password?”