Tag Archives: tech support

Sometimes, I hate technology

Sometimes, technology sucks. In the last day or so I’ve been unable to use Pinterest because I can no longer “pin” images. I have made zero changes to my browser or my computer and suddenly it just decides to stop … Continue reading

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Proactive customers? The best kind.

This is a quick note just to say a customer actually called our tech support agents to tell them that the password she was allocated wasn’t secure enough! If every customer was like this, the world would be a much … Continue reading

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Please read before you call

Me: Hi there  Agent: Um hi. I need help Me: Ooook could you be a bit more specific maybe?  Agent: How can I change this user’s password?  Me: What password do they need to change?  Agent: Um…. be right back … Continue reading

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